I partner with Headway to manage the insurance verification and billing process so you can focus entirely on your wellness. Once you click the link to Verify Your Insurance, you will be prompted to create an account and securely enter your insurance details. Headway will instantly verify your coverage and provide a clear estimate of your out-of-pocket costs, such as your copay or deductible, before our first session."

How it Works for You:

• Instant Confirmation: No more long phone calls to insurance companies—Headway checks your plan in real-time to ensure I am in-network for you.

• Transparent Billing: You will receive appointment reminders and an estimate of your costs ahead of each visit.

• Seamless Payments: Any financial responsibility, such as your copay, is processed securely through the card you keep on file with Headway at the time of service.

• Support: If you have questions about your benefits or encounter any issues, you can log into your account to chat with Headway's support team directly.

Scheduling is simple and handled through Headway, which manages my calendar and insurance verification to make the process secure and efficient.

• The Scheduling Process: You can book your appointment directly by clicking the "Verify Insurance and Schedule" link on this page.

• The First Session: Your initial intake appointment is a comprehensive one-hour session. During this time, we will discuss your history, current concerns, and goals to create a customized treatment plan.

• Technical Assistance: If you experience any issues with the link or have trouble finding a time that works for you, please reach out to me via email at Kaylynn@southwellbeing.com or call (602) 428-8724 for personal assistance.Item description

Yes. For our virtual appointments, we use doxy.me, a simple and highly secure telehealth platform built to ensure your health information is protected.

• No Download Required: You do not need to download an app or create an account. You simply join via your web browser on a computer or smartphone by clicking your provider's custom link.

• HIPAA Compliant: Doxy.me meets strict HIPAA, HITECH, and industry security requirements for real-time video communication.

• Encrypted Sessions: All audio and video calls utilize point-to-point NIST-approved 128-bit encryption to ensure the confidentiality of our conversation.

• Zero Storage of Calls: Doxy.me never records or stores any portion of your video or audio call.

Description text goes hereTo ensure a smooth and stable connection, please follow these tips before checking in:

• Check Your Browser: Ensure you are using the latest version of Chrome, Firefox, or Safari.

• Device Setup: Use a device with a working camera and microphone that is fully charged or plugged in.

• Stable Internet: Connect to a strong Wi-Fi signal or use an Ethernet cable if possible.

• Restart Your Device: Restarting your device before your call can help prevent technical interruptions.

• Privacy First: Please be in a quiet, private location to limit distractions and protect your confidentiality during the visit.

Your appointment time is reserved exclusively for you. If you need to cancel or reschedule, we kindly ask for at least 24 hours' notice prior to your appointment time.

Cancellations made with less than 24 hours' notice, as well as "no-show" appointments, will incur a $50.00 fee. Please note that insurance companies typically do not provide reimbursement for missed appointment fees.

We understand that emergencies and unexpected life events happen. If you find yourself in a difficult situation, please contact us as soon as possible so we can discuss your options.Description text goes here

While we use Western medicine for symptom relief, our integrative approach looks beyond prescriptions to treat the whole person—mind, body, and spirit. We combine conventional care with evidence-based strategies like nutritional supplements and lifestyle modifications to address the root causes of your mental health challenges.